Refund, Terms & Conditions

Terms & Conditions

  1. By engaging our services, you agree to the following terms and conditions outlined below.

  2. All custom woodwork, gym installations, and solar projects are subject to an initial consultation and agreement between iHelp LLC and the client.

  3. Any design specifications, measurements, and materials provided by the client must be accurate and verified before commencing the project. Any changes or modifications requested after the project has started may incur additional charges.

  4. iHelp LLC retains the intellectual property rights for all custom designs created for clients. Reproduction or use of these designs without written consent is strictly prohibited.

  5. Payment terms and schedules will be agreed upon between iHelp LLC and the client. Failure to make timely payments may result in delays in project completion.

  6. While we strive to deliver exceptional craftsmanship and quality, the client understands that variations in wood grains, color, and texture may occur due to the natural characteristics of the materials used.

Refund Policy

  1. Refunds are handled on a case-by-case basis and are subject to the specific circumstances of each project.

  2. In the event that a project needs to be canceled before work has commenced, iHelp LLC may issue a partial refund, deducting any incurred costs such as design consultations or materials purchased specifically for the project.

  3. Once work has commenced and materials have been purchased, refunds may be considered on a pro-rata basis, taking into account the progress made and the costs incurred up to that point.

  4. Refunds will not be issued for completed projects or for dissatisfaction with design aspects that were agreed upon during the initial consultation.

  5. In the case of gym installations and solar projects, refunds may be subject to specific warranties and guarantees provided by equipment manufacturers and suppliers.